Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
· Shipments will be processed during business hours: Monday—Friday from 9:00AM—6:00 PM (PST). Shipments will not be processed over the weekends or major holidays.
· We will do our best or process orders on the same day and shipments will be processed in the order they are received. Please note that shipping delays can occur in which we ask 1—3 business days to process and ship your order.
· All orders will be shipped via UPS Ground, unless specified by customer. Please contact our customer service department via email or phone to note which shipping method you prefer if otherwise. We offer: UPS Ground, 3-Day, 2nd Day Air and Next Day air.
· We do not ship to PO boxes. All addresses must be made out to a valid shipping address.
· International buyers are welcomed but may require alternative payment methods. Please contact our customer service for more details.
· Shipping charge calculations are applied only after the package has been sealed and weighed.